This Privacy Policy explains how
Atelieradele, owned and managed by
Matthias Koenig and located at Ahornstrasse 21, 4952 Eriswil, Switzerland, collects, uses, shares, and protects your personal information when you visit our website or make a purchase.
Information We Collect
When you place an order or interact with our website, we may collect information including:
- Full name
- Billing and shipping addresses
- Email address
- Phone number
- Payment and transaction information
- Order and purchase information
We may also automatically collect technical information such as your IP address, browser type, device information, cookie data, and website activity to operate our store, maintain security, and improve your experience.
How We Use Your Information
We may use the information we collect to:
- Process, fulfil, and deliver your orders
- Communicate with you about your orders and enquiries
- Provide customer support
- Improve our website, products, and services
- Prevent fraud and maintain website security
- Comply with applicable legal obligations
- Send marketing communications when permitted or with your consent
Sharing Your Information
We may share your information with trusted service providers that help us operate our store, including Shopify, payment processors, shipping and fulfilment partners, analytics providers, advertising partners, and technical service providers. These parties may process your information only as necessary to provide their services or as otherwise permitted by law.
We may also disclose information when required to comply with applicable laws, respond to lawful requests, protect our rights, or prevent fraud and misuse.
We do not sell or rent your personal information for monetary compensation.
Data Protection
We use reasonable administrative, technical, and organisational safeguards to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
